Who will deliver my order?

Rointe heating use a trusted retailers to package, dispatch and deliver your order.

 

Find out more information below.

EEW

Market leader

EEW is an independently owned Irish Company founded by Tom Byrne in 1979.

 

EEW now has Eight Branches in the South East of Ireland which are all manned by Experienced and Competent Staff, who are all focused on providing excellent customer service, which has contributed to our position at the forefront of the Irish Electrical Industry both locally and nationally.
EEW

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EEW

EEW

EEW is an independently owned Irish Company founded by Tom Byrne in 1979.

 

EEW now has Eight Branches in the South East of Ireland which are all manned by Experienced and Competent Staff, who are all focused on providing excellent customer service, which has contributed to our position at the forefront of the Irish Electrical Industry both locally and nationally.
 
They provide goods and services into many key markets including:
 
• Electrical contracting, Local authorities, schools and colleges
 
• Hospitals, M&E services, Retail and leisure, Utilities, Pharmaceuticals
 
• FM, Resellers and Distributors, OEM’S
 
EEW has been a member of FEGIME, an international marketing group of independent electrical wholesalers since its inception in Ireland in 2002 and this has forged and reinforced strong relationships for us with all the main manufacturers and suppliers in the electrical industry throughout Europe and beyond.
 
“EEW are committed to understanding our customers business and becoming a trusted part of their team, working closely with all our customers to help them bring their projects on time and within budget for many years to come.” 

If you choose to place your order using EEW, then the delivery of your order is the responsibility of EEW and not the responsibility of Rointe heating.

Please contact EEW directly if you have a query regarding delivery or fulfilment of your order.

 

EEW deliveries are outsourced to an expedited delivery service providing a consistently fast and efficient service.

 

Packaging

All products are well packaged with polystyrene or bubbling, and palletised where necessary, to prevent damages during transit. 

If you choose to place your order using EEW, then you will be subject to the Returns/Cancellation policy of EEW.

Rointe heating do not accept the responsibility of returns/cancellations or damaged goods.

Please contact EEW directly if you have a query regarding returns, cancellation or damaged goods.

On receipt of the goods please inspect carefully for damage and advise the carrier’s driver accordingly. If you are unable to fully inspect the goods for whatever reason, please sign the consignment note as “unexamined”. Should you sign the consignment note as “received in good condition”, you may be liable for any damages.

 

Returns

EEW returns policy:

Our Returns policy is simple, we will accept returns in the following events where 

Goods are no longer required
(if returned within 7 days of dispatch). The product must be in its original packaging and in a re-salable condition.

Faulty goods
(if returned within the manufacturer’s warranty period). The product will be subject to inspection upon return to our store. A replacement product may be sent to you or we will issue you with a full refund. This decision is solely at the discretion of EEW.

Incorrect goods supplied
If we are notified within 3 days of you receiving the goods and the goods are returned to us within 7 days of dispatch.
 
Goods damaged in transit
(if we are notified within 3 days of you receiving the goods). NOTE: all returns must be accompanied by a returns authorization number.

How do I return a product?
Submit your Returns request by email to websales@eew.ie.

A returns confirmation number will be sent back to you.

Email

For all return enquiries, please email websales@eew.ie.

 

Please contact the branch located nearest to you:

Click here for branch locator.