Rointe installer mounting a Rointe towel rail to the wall

How to install a Rointe towel rail

Author: Rointe

Need to know how to ✅ install a Rointe towel rail ✅? Discover the handyman in you and learn how easy it is with our blog article.

Tools required to install

It’s really simple to install a Rointe towel rail, whether it’s a D Series, Kyros or Sygma. Here we’ll take you through the process, step-by-step.

You will need some tools for the installation:

  • Long tip Phillips screwdriver (or electric screwdriver)
  • Electric drill
  • Rubber hammer or mallet
  • Pencil
  • Spirit level
Phillips screwdriver
Electric drill
Rubber mallet
Spirit level

All our towel rails are supplied with a template and installation kit to help you install effectively. This should contain a template,  4 internal and external cylinder supports, rawl plugs and the necessary screws.

We also supply an instruction manual for installation, programming and cleaning. If you have mislaid this manual, head to our download section, where you can find all Rointe manuals.

Recommendations for positioning your towel rail

The process to install Rointe towel rails is quite straight-forward, therefore won’t take too long. However we do recommend all electrical works must be carried out by a fully qualified and registered professional electrician.

Firstly, you need to choose the correct place to install as bathrooms are defined as areas of increased electrical hazard.

According to the IET 18th Edition Wiring Regulations, bathroom heaters, heated towel rails, lighting and other electrical devices within bathrooms need to comply with IP (ingress Protection) ratings in particular zones. This means that when installed correctly the product should prevent ingress of water and remain safe for use without the potential to cause harm to the end user i.e electrical shocks or electrocution.

Classification of bathroom zones for heated towel rails:

Zone 0 is inside the bath or shower tray itself. Any appliance used in this zone must be SELV low voltage (max. 12 volts) and rated at least IPX7 which can withstand total immersion in water.

Zone 1 is the area above the bath or shower tray to a height of 2.25m from the floor and a radius of 1.2 m from the water outlet. In this zone a minimum rating of IP44 is required. If the fitting is 240 V, a residual current device (RCD) must also be used to protect the circuit in this zone, i.e. SELV with the transformer located beyond zone 2. The electrical connection to the power supply for these appliances must be in Zones 2 or Outside Zones.

Zone 2 applies to the areas beyond zone 0 and 1, which stretches 0.6 m horizontally and up to 2.25 m vertically, including any recessed window with a sill next to the bath. In this zone an IP rating of at least IPX4 is required, or SELV with the transformer located beyond Zone 2. In addition it is good practice to consider the area around a washbasin, within a 0.6 m radius of any tap to be considered as zone 2.

For full details reference should be made to the latest copy of the IET wiring regulations and all applicable British Standard and European norm specifications.

Bathroom zone diagram for correct installation of a towel rail
  • As our towel rails are IP44 rated and have Class II protection, they can be installed in zones 1 and 2 and ares classed as “outside zones”. Please refer to the latest copy of the IET wiring regulations and all applicable British Standards.


  • Our towel rails must also be installed at least 25 cm from the floor and not be earthed.


  • Rointe towel rails come with a 2 m cable and plug that can be used with a standard socket. However in bathrooms, power sockets must be installed at least 3 metres from the bath or shower in accordance with Part P of the Building Regulations. Therefore, you should use a qualified electrician to permanently wire your Rointe towel rail.

Towel rail installation process


Step 1: remove Rointe towel rail packaging and extracting the internal metal cylinders ready for wall mounting

Remove all packaging and take out the installation kit. Extract the internal metal cylinders using the Allen key provided.


Step 2: screwing internal metal cylinders into the holes on the back of the towel rail

Screw the internal metal cylinders into the holes on the back of the towel rail.


Step 3: marking the towel rail holes using the Rointe template

Place the template on the desired wall and mark the holes.


Step 4: drilling the marked holes for a Rointe towel rail

Drill the marked holes and insert the rawl plugs supplied using a rubber mallet.


Step 5: fixing the metal support cylinders to the wall for a Rointe towel rail

Fix the metal support cylinders using the screws provided. The captive screws on the outer of the cylinder should be in a position you find easy to access and screw when the towel rail is in place.


Step 6: wall mounting a Rointe towel rail

Place the towel rail into both upper and lower support cylinders.


Step 7: tightening the screws to the wall for a Rointe towel rail

Tighten the captive screws in the support cylinders using the Allen key.


Step 9: connecting Rointe wall mounted towel rail to the electric supply

Connect your towel rail to the electric supply and switch on.

Video tutorial

If you’d prefer to watch our video tutorial to install Rointe towel rails, you can view here:

Find a Rointe installer

You can also enlist the help of a trained professional, by finding your nearest Rointe installer and asking for a quote:

Learn more about our range of electric heating systems including: radiatorstowel railsdomestic hot water heaters, underfloor heating and smart heating controls. Or shop now to find the right electric heating option for you.