These general conditions for promotions are applicable to each and every one of the promotions, discounts and coupons published by the portal and the shops included in all its E-commerce.


Likewise, all the instructions, rules and conditions of a specific promotion form part of these general conditions. In the event of a conflict between the general or specific promotions, the specific conditions of each offer and shop will prevail.


The general conditions of use of Rointe’s E-commerce websites, including the published terms and conditions of use and Privacy Policy, are also applicable to the Promotions.


Rointe reserves the right to modify the conditions of its promotions (and any of Rointe’s terms of use) at its sole discretion, which will be published on its websites.


“Promotion” or “Promotional” may also be known as “discount” and “coupon” throughout this policy and on the website and its associated domains.

Promotion means a right to a discount (up to the amount indicated for each promotion) on the price of an order that meets the published requirements for each promotion. Said discount is applicable to the subtotal amount of the products and the shipping costs.

The promotions are only valid on the website and associated domains and for an order that meets the conditions of each promotion.

Promotions are subject to availability. Specifically, Rointe reserves the right to cancel a Promotion and refuse the use of a promotional code when the total value of the promotional codes already used exceeds a certain amount. Consult the specific rules of each promotion to see the amount in each case.

Promotions do not grant the right to place a specific order.

You will only be able to benefit from a Promotion for an order that fulfils the requirements to enjoy it and that you place through and its associated domains and enter the corresponding promotional code in the shopping basket.

You can only benefit from a Promotion if you are registered on this website as a user or customer.

Promotions can only be used at the time of placing an order that meets the requirements of each specific promotion. Under no circumstances may they be applied to an order already placed.

Promotions cannot be accumulated for the same order. A Promotional Code may not be used in conjunction with any other Promotional Code.

To benefit from a Promotion, you must enter your Code at the relevant point in the online checkout process for a qualifying order.

Promotions have no monetary value and are not redeemable for cash (or benefits in kind, such as gift vouchers).

Any amounts remaining after a Promotion has been used are non-transferable and non-refundable.

Promotions are only valid for the period stated and on the dates and for the products specified in each Promotion. Promotions may be limited to a maximum number of discounts, coupons or promotional codes.

The amount of the discount for a Promotion is stated in the individual requirements of each Promotion.

Where eligibility for a Promotion is subject to a minimum spend requirement and in respect of the purchase of certain products, this will be communicated to you when the Promotional Code is issued.

Where Promotions are subject to a minimum purchase amount, delivery charges are not included in the minimum purchase amount.

Where a Promotion has been communicated by email, the Promotional Code is not transferable and the email address provided in the order must match the email address to which the Promotion was sent.

In the case of a discounted order:

If you cancel an order you will not be entitled to a refund of the discount or to be offered the Promotion again; each promotion runs out at the time you consent to the purchase.

In the event of a return and refund, you will be refunded the amount you have paid for the purchase and in no event will you be refunded, in whole or in part, the amount of the discount.

If you amend an order, you will not be entitled to a refund of the Discount or the Promotion; if the order is maintained and the only changes are product additions, the value of the Discount will be maintained. If by changing the order you no longer meet the requirements of the Promotion, the Promotion will not apply to you.

Rointe reserves the right to cancel a Promotion or to refuse the enjoyment of a Promotion if it reasonably considers that the Promotion is being used in an illegal, unlawful, abusive or fraudulent manner. Among others, purchases made by the same person (natural or legal) through different user accounts to take advantage of the same promotion more than once are considered fraudulent, abusive or improper use.


If Rointe rejects a promotional discount presented as part of an order for any reason, Rointe will inform you of the correct amount of the order before accepting payment in order to give you the opportunity not to proceed with the order.

Rointe will not accept any liability to a customer for any financial loss arising from the rejection, cancellation or withdrawal of a Promotion by the shop, nor for the non-use or inability of a customer to use a Promotion for any reason whatsoever.

Any controversy or conflict that may arise as a result of the Promotions will be resolved in accordance with the legislation in force in Spain.

To the extent permitted by law, the parties, expressly waiving any other jurisdiction to which they may be entitled, agree to submit to the jurisdiction of the Courts and Tribunals of the city of Murcia.

By participating in this Promotion, the Participant affirms that he/she has read and accepted these General Terms and Conditions. These Terms and Conditions are subject to change as provided by applicable laws and regulations. The Promoter’s failure to enforce any of the Terms and Conditions set forth herein shall not constitute a waiver of such condition or term. If for any reason the Promotion does not run as planned, or if the Promotion is corrupted and/or does not allow for the proper performance of the Promotion in accordance with these Terms and Conditions, by reason of fraud, administrative failures, or otherwise, the Promoter reserves the right to, in its sole discretion, disqualify any individual who is involved in such action and/or to cancel, terminate, modify or suspend this Promotion. The Promoter, and other entities released shall have no liability whatsoever to any Participant who is disqualified as a result of a review of the Promotion.

DATA PROTECTION: In accordance with current regulations on the Protection of Personal Data, you are informed and you authorise Industrias Royal Termic, S.L. to use your data to carry out the management of promotions by accepting these terms and conditions. We also inform you that, if you wish to exercise your rights of access, rectification, deletion, data portability and limitation to the processing of your data, you can contact 


Facebook or Instagram do not sponsor or endorse, nor are they associated with or do they in any way administer this raffle. You are providing your user information to Industrias Royal Termic, SL, (hereinafter Rointe), for the sole purpose of managing this raffle and not to Facebook or Instagram.

All the information provided in this raffle will be used only to manage the raffle.

Participants have the right to withdraw consent at any time; right to access, rectify, restrict, cancel, object, transfer and delete your data and to limit or oppose your treatment and the right to file a claim with the Control Authority ( if you consider that the treatment does not comply with current regulations. Participants can exercise their rights by email to this address: along with valid proof of identity, such as a photocopy of the D.N.I. and indicating in the subject “DATA PROTECTION”.

Rointe reserves the possibility of eliminating participants if irregularities in the entries are detected. Likewise, Rointe reserves the right to justifiably eliminate any user who defrauds, alters or disables the proper functioning and the normal and regulatory course of the raffle. Only the comments made in this post will be accepted to participate in the raffle.

Potential participants are informed that the simple fact of participating in the raffle implies full acceptance of these rules.

The raffle is open to people aged 18 and over AND resident in Great Britain.

Employees, suppliers or agencies of INDUSTRIAS ROYAL TERMIC, S.L, its group companies or their family members, or anyone else connected with the raffle may not enter.

Participants who meet all the requirements will be entered into the raffle to win one Amazon Alexa Dot device (one winner in total).

Each winner will be contacted by private message on Facebook or Instagram. At this point we will request additional information such as telephone number and shipping address in order to provide the prize. If a winner does not respond to us within 14 days of being notified by us, then the winner’s prize will be forfeited and we shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited and we shall be entitled to select another winner.

The winning participant authorizes us to publish their name on our social media platforms, without the right to remuneration or any benefit other than the delivery of the prize won.

Entries on behalf of another person will not be accepted and joint submissions are not allowed.

We have no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by us.

One winner will be chosen from a random draw of entries received in accordance with these Terms and Conditions. The draw will be performed by a random computer process and will take place within 7 working days of the raffle end date.

The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.

We retain the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.

We accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the raffle or accepting the prize. we further disclaim liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the raffle. Nothing in these Terms and Conditions shall exclude the liability of us for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.


We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, this raffle with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of us in all matters under its control is final and binding and no correspondence will be entered into.



Starts from March 18, 2021 and ends March 26, 2021 at 11:59 p.m.



To participate in the raffle, users must follow the following steps on:


  1. ‘Like’ or ‘Love’ the specific post of the raffle.
  2. Follow the Rointe UK profile.
  3. Tag two friends to promote the raffle.
  4. Share the specific raffle post. (optional)
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